Privacy Policy

1. Introduction

Touch Informatica Srls ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use, and protect your personal data when you visit our website touchinformatica.it (the "Site").

2. Data We Collect

We collect different types of personal data for various purposes:

• Contact Data: name, surname, email address, phone number, company
• Usage Data: information about how you use the Site, pages visited, time spent
• Technical Data: IP address, browser type, operating system, geolocation data
• Registration Data: email, password (encrypted), account preferences

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and maintain our Site
• To respond to your contact requests
• To manage your user account
• To send you updates about our services (only with your consent)
• To improve user experience on the Site
• To detect, prevent, and address technical issues
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data on the basis of:

• Consent: when you have given explicit consent
• Contract: when processing is necessary for the performance of a contract
• Legitimate Interest: for direct marketing purposes (always respecting your rights)
• Legal Obligation: when necessary to comply with legal obligations

5. Data Sharing

We do not sell, rent, or exchange your personal data with third parties for marketing purposes. We may share your data with:

• Service Providers: who assist us in Site operations (hosting, email, analytics)
• Competent Authorities: when required by law or to protect our rights
• Business Partners: only with your explicit consent

6. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes for which they were collected, unless a longer period is required by law. Contact data is retained for 24 months from the last interaction, unless otherwise requested by the data subject.

7. Your Rights

In accordance with GDPR, you have the following rights:

• Right of access: to obtain a copy of your personal data
• Right to rectification: to correct inaccurate or incomplete data
• Right to erasure: to request deletion of your data
• Right to restriction: to restrict processing of your data
• Right to data portability: to receive your data in a structured format
• Right to object: to object to processing for direct marketing
• Right to withdraw consent: to withdraw consent at any time

To exercise these rights, contact us at: [email protected]

8. Cookies

We use cookies and similar technologies to improve your experience on the Site. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

10. Changes to this Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Information

For questions regarding this privacy policy or to exercise your rights, please contact: